Avaya Proactive Contact
Create and Manage Outbound Campaigns and Customer Communications
We are market expert in Avaya Dialer solutions and have years of experience in installing and maintaining Avaya proactive contact Dialer. Destiny Business Solutions Limited (DBSL) was founded in 2011 focusing to provide communication solutions service and maintenance to large scale enterprises in the UK. With highly experienced contact center engineers, DBSL provides the best in service and maintenance to some of the biggest companies in the UK. The company has a proven track record, It has the quickest response and resolution time which make us the most reliable company in the service delivery industry. With more than 15 years of experience, our engineers are experts in the latest technologies and can foresee the products evolution.
Proactive Contact Version
Avaya Proactive Contact 3.x, 4.x, 5.x and PG230
Proactive Contact Features
Proactive maintenance and resolution
The following planned preventative works can also be included within any contract
Our Maintenance Helpdesk is available in accordance to the support model you choose, Additional Support is available outside of contracted hours if required
Our experts have years of experience in Installation of Avaya Proactive Contact Dialer, as this solution requires lot of consultation and understanding with a Dialer expert which includes:
Compliance, Disaster recovery and Business continuity.
DBSL can carry out auditing as part of a compliance test for your disaster recovery and business continuity plans. Such an audit is essential to ensure that any built in continuity measures are effective and we may be able to identify further best practice measures that will improve the resilience of your telecoms solution.
We provide customised training for custom need which includes:
DBSL Support Model
We understand that every organisation is different and so we offer fully flexible support plans which includes: