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Case

Studies

Discover how DBSL’s remote teams are supplementing operations and benefiting companies.

Cxaas For A Retail Insurance Broker

  • Total Cost of Ownership reduced by 60%
  • CSAT and NPS Scores improved by 45%
  • Mean Ticket Resolution Time reduced by 23%
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Tech Support For A Cloud Based Signage Solution Platform

  • 70% reduction in ticket volume
  • 30% increase in first contact resolution
  • 95% customer satisfaction
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Destiny Business Solutions Ltd was founded 2011 and in specializes in the Telecoms and IT sector. We pride ourselves in our ability to clearly understand our customers and provide personalized service.

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