Overview

New entrants and evolving technology are the two biggest challenges bothering the hotel owners these days. Hoteliers are finding it difficult to integrate the existing systems with advanced communication technologies.

To cope up with the new challenges, hotel owners have started looking for efficient and flexible solutions that ensure maximum return.

Matrix is offering a wide array of products that satisfy the communication needs of hotels of every size. These systems streamline communication and allow the mobile workforce to serve guests at the earliest.

Increase Staff Productivity and Efficiency
Boost Staff Productivity and Improve Efficiency
Matrix systems offer features that make monitoring of the administrative activities easier. Therefore, concierge and operators can focus mainly on offering as well as devising innovative guest services.



Convert First Time Visitors to Loyal Guests
Modern features make management of regular hotel activities convenient and enable staff to deliver excellent services. Exceptional services and enhanced living experience convert new guests into regular visitors and loyal guests.



Manage Regular Hotel Processes Conveniently
Matrix Hospitality solution allows the mobile hotel staff to respond to guest queries within a short period of time. Use of these solutions makes distribution of resources easy. The hospitality solutions can be integrated with specialized property management systems to facilitate automation of business processes in large hotels.



Allow Your Workforce to Serve Guests while being on the Move
Hotel staff can serve the guests earliest from any corner of the hotel. Matrix Hospitality solutions enable the mobile workforce to use the same extension numbers through their Wi-Fi enabled IP phones and mobile phones from anywhere and at anytime.



PMS Integration
All the products from Matrix Hospitality range are compatible with any third-party Property Management System (PMS).

Below is the list of PMS/HMS that can be easily integrated with the Matrix Hotel-Motel IP-PBX.
Micros Opera IDS
RMS eZee Technosys – eZee
Protel Winsar Infosoft – WINHMS
Auto Clerk Acumen Software Consultancy – HOTSOFT
CHar Power Brain – POWER HMS
Amadeus RSI


Suggested Products



Matrix Solution for Small Hotels

Matrix Solutions for Small Hotels

Owners of small hotels are looking for solutions that can help them enhance their services. With Matrix systems that are tailored for streamlining communication in hotels with 10-40 rooms, hoteliers can offer superior services and save cost.
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Matrix Solution for Medium and Large Hotels

Matrix Solution for Medium and Large Hotels

Matrix offers a wide range of products to cater to the communication needs of hotels with 100-400 rooms. Matrix Hospitality Solutions are turning out to be an ideal choice for hoteliers because of its features, voice mail system and compatibility with the PMS/HMS.
Matrix ETERNITY GE, ETERNITY ME and ETERNITY LE
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List of our satisfied customers

AS Hotel Cambiago, Italy Hotel Alexandra Plaza, Riccione, Italy
Colina Home Resort, Calpe, Alicante Club Esse Roccaruja, Italy
Hotel Mundial Club, Spain The Hotel Apartment THB Ocean Beach, Ibiza

Resources


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