Phone Not Working | Destiny Business Solutions Limited

Phone Not Working


Issue Description :

The phone is not working and shows no service. The extension is not working either.
Possible causes :
  • The firewall of the router (if its a third party router) may filter the SIP lines.
  • The device (Handset) may not be working.
  • The Ethernet cable has been replace
Resolution
  • Try different port and switch and reboot the device
  • Try other device to test the extensions
  • By pass the third party router,  connect the the router that we issued directly to internet and connect the device

in NFON