Why are Small and Medium-Sized Businesses Opting for VoIP Services?

Why are Small and Medium-Sized Businesses Opting for VoIP Services?

Why are Small and Medium-Sized Businesses Opting for VoIP Services?

It is staggering to note that the increase in VoIP for businesses has increased drastically over the years. In fact, in the 8 year period from 2010 and 2018, the raise has been huge and reached the 41 Million mark in the US alone. Moreover, there is a steady increase after that making most of the organisations replace the traditional phone lines.

This being said, the surge can be seen with the small and medium-sized companies opting for VoIP services. Of course, the cost is the major factor. At the same time, there are a few critical reasons for them to do so. This blog shall clinically analyse the reasons that shall offer you the insights to shift to the IP based communication system.

Reasons For SMBs Shifting to VoIP – Clinical Insights

As the statistics prove to be positive for the small and medium-sized companies, it is observed that the rise in companies choosing VoIP over conventional telephony is between 2008 and 2012. The SMBs found the technology to be worthy and facilitate cost-cutting.

There are two prime reasons behind this decision

  1. Smaller Budget set for the fiscal
  2. Enables Work From Home without any hassle

Adding to it, there are about 70% of the employees working from on an average every week. Further reasons are below

50% Cost Reduction

Can you imagine what this 50% can do for your firm? You are actually saving a lot of money being spent on traditional phone lines. Technically, the telecom companies like BT charges 2 times that of VoIP. The experts have found the reason to be interesting. The voice calls or the video calls made during business hours is done by one side only. Meaning, only one party speaks and the other party listens. That means to say, VoIP services help in 50% of data to be used and the other is saved. Moreover, telecom companies, charge it two ways making it expensive for the SMBs.

The ‘silence suppression’ technology helps the companies to save a lot and invest the same in the business. Further, if anyone wants to talk at the conference, and if a sound is detected, VoIP sends data only then. Also, VoIP shall not send data if there is any background noise without speech.

Numerous Facilities for Less Cost

VoIP service providers like DBSL in the UK recommend businesses opt for VoIP for receiving maximum facilities for a very less cost. As such, VoIP is a complete system that helps you connect not only through voice calls, it also helps in Conferences, instant messaging, IVR services, Voice recording and much more. Such services are charged separately in the traditional telephone systems. The bundle package hardly costs you $20 to $30 per month.

Costs Decline

Another interesting aspect about VoIP is, as you use the service for a long time, you may observe that the annual cost is down by 5% of the actual when you signed up for the service. This further cost reduction factor is a major breakthrough in companies opting for VoIP.

With BT shutting down in the next few years and amazing benefits for the SMBs in terms of expansion makes it worthy for them to opt for VoIP. Further, the remote working system requires a reliable connection without any downtime. When VoIP offers such incredible service, there is no looking back. Any business will look for cost reduction measures without compromising on the quality rendered earlier. IP based communication system makes it possible and the numbers we saw earlier has a positive trend.

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